Learner Appeals against Assessment Decisions Policy

Introduction

Learners have the right to appeal against an assessment decision made by staff work at PRIMO Performance Coaching. The procedure outlined within this policy must be followed in order for an appeal to be considered.

The Heads of Centre Kevin Watson and George Wishart areresponsible for ensuring that this policy is published, implemented and accessible to all personnel, learners and any relevant third parties. The Head of Centre will also ensure that all personnel have read and understood this policy and that any amendments to the policy are communicated to relevant parties.

Learners should be made aware of this policy at the start of their course/programme and the policy should be easily accessible (website, intranet, booklets).

Learners wishing to appeal against an assessment decision must do so within 14 days of the original decision. We advise learners to keep copies of all documents relating to the appeal. The following procedure should be followed by learners wishing to submit an appeal.

Appeal Submission Procedure

1. Learner is dissatisfied with an assessment decision. An appeal directly to the relevant assessor should be made in the first instance. The assessor should explain the rationale behind the assessment decision to the learner.
2. If the learner is dissatisfied with the assessor’s rationale they can complete the ‘Learner Appeal against an Assessment Decision Form’ (email info@primoperformancecoaching.co.uk for this form) and submit this to the Designated Appeals Officer along with any supporting evidence. This should be submitted within 14 days of the original decision.
3. The Designated Appeals Officer must acknowledge receipt of the appeal within 10 working days and must outline the actions to be taken
4. The Designated Appeals Officer will investigate and evaluate the submitted evidence. Outcomes should be communicated to all relevant parties within 20 working days.
5. If the learner is dissatisfied with the outcomes of the appeal, they can escalate their appeal to the 1st4sport Qualifications Compliance and Risk Team by submitting evidence to: imanagement@1st4sportqualifications.com
6. The appeal will be handled according to the 1st4sport Qualifications Position Statement – Learner Appeals against Recognised Centre Decisions which can be found on the 1st4sport Qualifications website under About Us/Policies and Procedures: www.1st4sportqualifications.com.